SalesPathways-Newsletter

creating futures and delivering performance

April 2008 Newsletter

Call us on: 01789 734400

Greetings,

This month’s brain food offers three different dishes. A starter that helps you look afresh at how customer friendly your reception is; uncomfortable reading for some. A main course on positioning your organisation within its value chain; and working out the competitive response. And if you're still hungry, a way of focusing on establishing how IT literate your salespeople are.

Lots of energy with none of the fat

Best Wishes
The SalesPathways Team

Prospero's Blog: join the debate

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This Month’s Features

» How Good Is Your Front Of House?

» How Value Chains Mature – The Dangers of Creeping Commoditisation

» Are Your Salespeople IT Literate?

» How Good Is Your Front Of House?

One of the most interesting parts of a consultant’s job is visiting different organisations and seeing how strongly the way they organise their reception and switchboard reveals how customer centric the wider business actually is... more

» How Value Chains Mature – The Dangers of Creeping Commoditisation

Many organisations are dealing with the issue where parts (all?) of their market-place are commoditising... more

» Are Your Salespeople IT Literate?

We are all users of technology, however many salespeople have huge gaps in their IT literacy, having developed ‘coping strategies’ to get by... more

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